Good to know
Here are some important points of information about ski instruction. Please observe these points, so that nothing stands in the way of you having an unforgettable experience on the snow.
Due to the current situation around Covid-19, some procedures have been adjusted. Here you will find briefly the most important information. If you have any further questions, please contact us at email@example.com.
Your customer portal (online)
You can find all information about the classes in your customer portal. There you will find the teacher your child has been assigned to, the level your child is in and the lesson schedule. You will also find the meeting point: Kinderland Alt St. Johann or Iltios. Please inform yourself via the customer portal. You will receive access via SMS or email when you make your booking.
Short term information
Short-term information or changes will be communicated by e-mail and/or SMS. This includes the exact location of the class meeting point or any changes to lesson schedules.
Handing over your child to the snow sports instructor
Please hand your child over to the snow sports instructor at the assigned meeting point. As soon as the instructor has received your child, please say goodbye and do not stay with the group or in the children's area. This is important to avoid crowds. An emergency number is on file and you would be contacted by phone should this be necessary.
Mask obligation in the Kids Village
When entering the Kids Village please note that masks are compulsory. You are not allowed to be in Kids Village or in other areas where masks are compulsory without a mouth/nose protection (mask or neck tube). The mask obligation applies to all persons aged 12 and over.
The ski area as well as the children's lands may only be entered symptom-free. Children are only allowed to attend lessons if they are free of fever.
Encourage but do not overwhelm - we aim to ensure children enjoy snow sports and develop into technically elegant skiers.
Children aged between 3 and 4 first attend the Kids Village. At this level the aim is for them to become familiar with skiing and snow as well as walking and climbing.
This group mainly comprises total beginners from 5 years or children who have already successfully attended the Kids Village. Here they learn to brake and turn using the snowplough method.
Children who can already brake themselves and have mastered the first changes in direction in the snowplough ski in this group. The learning plan at this level includes performing tricks while traversing, side slipping and making snowplough turns. The children leave the Kids Village for the first time and learn how to use the ski and pony lifts.
Children who can already travel on the ski lift but mainly still ski by snowploughing pass into the Blue Star group. Here they practice skiing backwards, over waves and dips and negotiate various obstacle courses.
Children who can ski over flat terrain in the parallel ski position and have skied down their first red pistes learn the waltz, parallel braking and parallel turns on red pistes in this group.
In this group children who can ski on red pistes in the parallel ski position learn how to jump over kickers, make short turns on easy pistes and parallel turns of various radii. An individual’s coordination skills have a large influence on their learning speed. The moves are challenging and learners may often attend this group for several seasons before they progress to the next group.
Children who have a solid technical base are introduced to the versatility of ski sports in this group. The learning plan includes various courses, skiing switch, one-leg turns and short turns with pole plants. Every child can progress at a pace to suit their individual learning speed without taking the fun out of the practice sessions.
Elegant skiers who are ready to work on technical details and have the courage to tackle new challenges such as off-piste skiing, snow park tricks or carved turns are perfect to move up into this group. The Black League student skis throughout the whole resort and feels at ease in any terrain and in all snow conditions.
First experiences with LVS equipment, mogul pistes, race training, freestyle jumps and unique events can be collected in this group. The adolescents in the Snow Academy start out every day on new adventures and learn from our most qualified ski instructors everything that can be done on a pair of skis.
Have your equipment checked by your ski equipment dealer at the beginning of the season before first use. They will prepare your skis and check the bindings. Children need ski poles only after they have reached Blue Star level. Ski boots must fit perfectly. Therefore it is worthwhile renting ski boots from your ski equipment dealer, so that you can replace them at any time if their shoe size changes or the boots develop pressure points. Make sure that you dry the boots after each use and store them in a warm room. This will ensure that the ski boots fit your child well next day and their feet are warm during lessons. We recommend all children to wear a helmet. The helmet must fit well and should be worn in combination with suitable ski goggles.
We would be pleased to advise you in the sports shop on the Iltios.
Have your child wear only one pair of ski socks to avoid pressure points. Thermal long johns and ski pants with powder cuffs have no place at the Ski School. Make sure that your child’s kidney area is well covered and kept warm, and that it does not become exposed to the cold air after the first movement involving their stomach or back. Keep an eye on the latest weather situation and temperatures. Do not let your child sweat too much leading up to the start of the lesson. Write your child’s name on outdoor clothing so that any lost items are easy to find again.
Any items you forget to bring can be bought or hired at the Iltios sports shop.
Protect your child’s face every day with sunscreen. Sunscreen should also be applied when the sun is not directly visible, because snow reflects light strongly. For the same reason, it is important to wear suitable ski goggles or sunglasses that fit the helmet so that the eyes and part of the face are protected and warmed.
Accompany your child only to the assembly square and then hand them over to the ski instructor. As soon as your child puts on a Ski School vest, they are under the supervision of our instructors. Your child will be able to concentrate better during the lesson if you are not in sight. The ski instructor and the Ski School office has your mobile telephone number. If it is necessary, the instructor or the office will contact you by telephone. We request you pick up your child punctually from the assembly square. Any child not picked up must stay with us. If your child is allowed to make their own way home, you must inform the ski office and instructor.
All children who use the lifts and similar infrastructure with the Ski School need a valid ski pass. On the beginners’ course in the Kids Village, the use of the Ski School’s practice lift (magic carpet and pony lifts) is included in the price of the lesson.
Children under 6 years who leave the Kids Village with the Ski School and use the cable car company’s lifts need one of the following tickets (available in the Ski School office):
- Specific funicular/chairlift/cable car passes (they are booked at the end of the ski lesson by the instructor)
- Point cards (available only for the practice lifts on the Iltios)
- 2 h card (there is a two-hour card for the Alt St. Johann–Ruestel lifts)
- Week card for young children (children under 6 years who ski throughout the whole resort)
Children from 6 years who ski only in the Kids Village (beginners) need a mountain and valley pass for the funicular on the Iltios. In the Kid’s Village in Alt St. Johann, the practice lifts are included in the lesson price.
Children from 6 years who ski outside the Kids Village require a valid lift pass. In the case of bookings comprising five or more lesson days, a special pass can be booked with the lessons.
Remember to swap the ski pass onto the new jacket if you change jackets. If you have any questions please contact us directly so that we can find a suitable solution for you.