Information on the safety measures

Due to the latest measures taken by the federal government and the canton of St. Gallen, we have adapted our protective measures to the latest guidelines issued by the FOPH. We also appeal to the personal responsibility of our guests to respect the distances, especially in the waiting areas.

In order that our guests can fully enjoy the wonderful nature in the Chäserrugg area, we will take all the necessary precautions in accordance with the protection concept of our industry.

Status 15.11.2021

Compulsory masks

In all interior rooms, waiting areas and on all lifts, persons aged 12 years and older must wear masks. We ask guests to bring their personal protective masks. Further protective masks and "hä? tube" can be purchased at the valley station.

 

COVID certificate requirement for restaurants

In the interior rooms of the restaurants, COVID certification is mandatory in accordance with federal and cantonal requirements. A mask must be worn when entering the restaurants. Certificates are checked at the table or at the self-service counter. Certificates and masks are not required on the terraces. The protection concept for the hospitality industry (13 September 2021) of GastroSuisse is applied.

 

No entry with covid-19-symptoms

Guests with covid-19-symptoms are not allowed to enter the ski area. By passing the turnstile and entering the ski area you confirm, that you have no symptoms such as fever, cough, sore throat, shortness of breath, chest pain, loss of smell and/or taste.

 

Online Tickets

In order to minimize waiting times at the bottom station, we recommend that you buy tickets in the online shop. The tickets can be loaded onto the SwissPass or an Axess KeyCard.
online shop

 

Adjustments to the timetable

The departure intervals and the speed will be increased if necessary. This shortens the time our passengers stay in the lifts. This also prevents queues forming in the waiting room. The lifts always run continuously, which keeps waiting times to a minimum.

 

Queueing at the lifts

The waiting rooms are designed in such a way that it is possible to observe the required distance. Whenever possible, passengers wait outside. Ther is a mask requirment in all waiting ares for guest aged 12 and older.

 

Limitation of the maximum number of persons per cabin

The maximum number of persons is limited to 2/3 of the maximum capacity per cabin. The control is performed at the access system or by the staff. This gives the guests considerably increased space in the cabin and in the compartments. 

 

Disinfection and hand hygiene

There is the possibility to disinfect hands at various locations. It is also possible to wash your hands with soap in all toilets in the area. The cabins, railings and handrails are regularly disinfected by our staff.

 

Repetitive testing among employees

The Toggenburg Bergbahnen AG takes part in the preventive Covid-19 tests of the companies in the canton of St. Gallen.

 

Feedbacks on the safety measures can be done on info@chaeserrugg.ch.